How Our Terms Apply to Your Account
These terms apply from the moment you open an account with us. Your account wallet — whether you fund it via Touch 'n Go eWallet, Boost, or GrabPay — is subject to the transaction and verification rules set out here. We collect only the data needed
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to operate your account, process withdrawals, and meet the obligations required in your jurisdiction. Deposits made through DuitNow or FPX are logged against your account in real time; any dispute over a transaction should be raised through our support channel within 30 days of the transaction
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date. We do not share your personal data with third parties for marketing purposes. Account eligibility and service availability depend on local law; if your region restricts access, these terms will reflect that limitation. We may update these terms when regulatory requirements change — you will
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be notified via the contact method on your account before any material change takes effect. Continued use of the platform after notification constitutes acceptance of the revised terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.